Product/Service: Custodial and Refuse Collection Services
Contracting Agency: National Aeronautics and Space Administration
Contract Number: NNM07AA97C
Contract Value at Time of Award: $21.8M
Current Contract Value: $21.8M
Period of Performance: 23 August 2007 - 22 August 2012
Relevant Narrative:
·Clean floors to include sweeping, dust mopping, stripping/sealing/waxing, buffing hard floors, vacuuming, and shampooing carpet floors. Clean restrooms, medical offices, Child Development Centers, Fitness center, and laboratories to include stocking of supplies. Fitness center is 32,603 SF and the medical facility is 18,518 SF. Ensure outside entrances/steps are clean and clear of debris.
·General office cleaning to include trash removal, dusting, vacuuming, etc.
·Clean cafeteria dining and entryway areas. Refuse collection and recycling material disposal. Emergency cleaning is required within 1 hour but is responded to immediately when notified. High profile area of NASA requires many Distinguished Visitors. Guests have included Top Government officials to include Directors of NASA, Senators, Congressmen, and the President of the United States. In preparation for DV visits we assign a team to perform extra cleaning throughout the day of the visit to include making sure conference rooms being used are continuously cleaned and that all restrooms are fully stocked. Marshall Space Fight Center has special events throughout the year to include an open house that brings in over 10,000 visitors.
·Perception of customer satisfaction has been outstanding.
·No Cure notices or show cause letters or termination actions have been submitted by contracting
·No contract discrepancy reports have been issued
·Quality services have been provided at original bid price/Sole sourced to GSC when KSC contract expired

       NASA (Marshall Space Flight Center) Huntsville, AL

Product/Service: Custodial and Refuse Collection Services
Contracting Agency: National Aeronautics and Space Administration
Contract Number: NNM040AA94C
Final Contract Value: $13.2M
Period of Performance: 16 February 2004 - 22 August 2007
Relevant Narrative:
· Clean floors to include sweeping, dust mopping, stripping/sealing/waxing, buffing hard floors, vacuuming, and shampooing carpet floors.
· Clean restrooms, medical offices, Child Development Centers, Fitness center, and laboratories to include stocking of supplies. Fitness center is 32,603 SF and the medical facility is 18,518 SF. Ensure outside entrances/steps are clean and clear of debris.
· General office cleaning to include trash removal, dusting, vacuuming, etc.
· Clean cafeteria dining and entryway areas. Refuse collection and recycling material disposal. Emergency cleaning is required within 1 hour but is responded to immediately when notified. High profile area of NASA requires many Distinguished Visitors. Guests have included Top Government officials to include Directors of NASA, Senators, Congressmen, and the President of the United States. In preparation for DV visits we assign a team to perform extra cleaning throughout the day of the visit to include making sure conference rooms being used are continuously cleaned and that all restrooms are fully stocked. Marshall Space Fight Center has special events throughout the year to include an open house that brings in over 10,000 visitors.
· Perception of customer satisfaction has been outstanding.
· No Cure notices or show cause letters or termination actions have been submitted by contracting
· No contract discrepancy reports have been issued
· Quality services have been provided at original bid price

Product/Service: Full Food Services
Procuring Agency: United States Navy
Contract Number: N00406-04-C-5109
Contract Value at Time of Award: $7.9M
Current Contract Value: $8.0M
Period of Performance: 01 October 2004 - 30 September 2009
Relevant Narrative:
At both U.S. Navy locations in Bangor, WA and Whidbey Island, WA
· Provide all personnel and supervision to perform Mess Attendant services at main dining facility. Post and maintain menu boards
· Cleaning facilities, equipment, and utensils, bussing tables in dining areas, performing cashier services, handling food, supplies, and equipment, serving and replenishing food, preparing vegetables and fruits for salad bar, maintaining quality control, and ensuring operator maintenance and minor/major repair of food service equipment.
· In the event of contingency, perform all required tasks to include cooking, baking, serving and replenishing food, preparing vegetables and fruits for the salad bar, to ensure continued service.
· Perception of customer satisfaction has been very good.
· No Cure notices or show cause letters or termination actions have been submitted by contracting
· No contract discrepancy reports have been issued
· Quality services have been provided at original bid price

United States Army (Rock Island Arsenal, IL.)